SHIPPING

We offer free shipping to KSA.

We ask for 1-2 days of processing and handling time for orders.

Delivery time is between 1-7 business days for purchases, and tracking number will be shared on dispatch.

Any pre-order is subject to its own timetable, available on the product page

RETURNS

DOA – Dead on Arrival — if merchandise is Dead on Arrival, it means the item does not work or has an issue.
Contact us at CS@Gameon.store and let us know whether you’d like to return your product for either a refund or replacement. Make sure to return everything you initially received, which includes the box, catalog, and any accessories. If any items are
missing, you will be eligible to pay the percentage of the missing accessories.

GAMEON team will reach out to you within 24 hours or the next business day and will require you to fill out the Return Merchandise Authorization - RMA report or copy of the same email. Make sure to print and place it inside your return shipment.
If the purchase was made from our GAMEON website — upon approval of the return, please ship the unit safely with your RMA form inside the shipment to our return center below. Shipping charges will be covered by GAMEON on both ends.
If purchased from a reseller — return item to the reseller, and they will contact the GAMEON team and handle the return.

FOURTEEN (14) DAYS RETURN POLICY

If for whatever reason, you are not satisfied with the purchased merchandise, you may return the product within 14 days of the purchase date.

Contact us at CS@Gameon.store and let us know whether you’d like to return your product for either refund or replacement. Make sure to return everything you initially received, which includes the box, catalog, and any accessories. If any items are missing, you will be eligible to pay the percentage of the missing accessories.

The GAMEON team will reach out to you within 24 hours, or by the following business day, and will require you to fill out the Return Merchandise Authorization - RMA report or copy of the same email. Make sure to print and place it inside your return shipment.